Alberta
Justice and Solicitor General
S823 Register New User Help
This screen allows you to set up your personal log-in account for your
Maintenance Enforcement Program (MEP) file(s).
MEP File Number:
·
If
you have more than one MEP file, you only need to enter one of the file
numbers.
·
All
MEP File Numbers must be entered in the format of 0000-000. (e.g. 1234-789).
Registration Number:
·
Enter
the registration number that was given to you by staff either at the RP or MEP.
·
If
you do not yet have a registration number, please phone either:
o MEP staff at 780-422-5555 (dial
toll-free within Alberta at 310-0000) if you only have a MEP file.
Email Address:
·
If
you don’t have an email address, there are a number of Internet sites available
where you can get free email addresses. Do a Google search for “free email”.
You can also check with your Internet service provider.
·
Your
email address must be unique to you. It cannot be an address that has been used
by someone else.
·
Email
addresses are not case sensitive.
Password:
For your security, you are encouraged to never share passwords or
answers to the password re-set questions. You should not reuse any password
already associated with your email or other accounts. You are also encouraged
to frequently change your password.
Passwords are case sensitive. Keep
in mind these rules as you select your password:
·
Password
must be at least 7 characters long, but no more than 20 characters long.
·
Password
must include at least one upper case letter
·
Password
must include at least one lower case letter
·
Password
must include at least one number
·
Password
cannot include special characters
Re-Enter Password:
·
Must
be typed exactly the same as the first time you entered the password.
Password Recovery Questions:
·
These
questions are used to help the system identify who you are, so that you can
change your password in the future or get a new temporary password if you
forget your password.
·
Pick
one question for each of the five spaces provided. Five different questions
must be selected.
·
Choose
your questions carefully. Select questions that other people (particularly the
other party on your RP and/or MEP file) will not be able to answer.
·
Never
share your password recovery questions or answers with anyone.
Password Recovery Answers:
·
Choose
an answer to the corresponding question in each of the five spaces provided.
·
Choose
answers that will be easy for you to remember.
·
Answers
must be at least two characters long.
Save:
·
Saves
all the information you have typed on this screen.
Cancel:
·
The
system returns to the MEP Accounts Online (Login MAO) screen without
registering you as a new user of MAO.