S81 File Lien at Land Title Office - Updates

NOTE: Click on the hyperlink to take you immediately to help for the chosen screen.

· Confirm LTO Registration

· Request a Postponement

· Confirm a Postponement

· Discharge/Remove Filed LTO Lien

· Confirm Discharge

· View Non-Editable LTO

CONFIRMATION LTO REGISTRATION

Purposes:

This screen allows MIMS users to confirm the pending registration of a lien at the Land Titles Office.

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this panel:

· Call Center Agent

· Collection Agents (RGPU, File Intervention, Compliance 4)

· Compliance Support Agent (only update when confirming)

· Compliance 5 Agent

· MEP Senior Management

· ISO Agent

· SIU Agent

· Supervisor/Team Lead

Helpful Hints:

· Only Collection Support Agents have ability to complete a LTO Registration.

· Only initiated LTO requests can be abandoned, confirmed requests may not be abandoned.

Navigation

Collections à Collection Tool History à LTO

Letters:

· L28 – Debtor Notice of Filing at LTO (only for Initial Confirmation by Collections Agents)

Procedure:

1. Select the appropriate status of the land title lien.

• If ‘Completed’ is selected, ensure to enter both registration numbers in the field boxes provided.
• If ‘Abandon’ or ‘Remarks Only’ are selected, ensure that the ‘Additional Remarks’ field box is filled out.

2. Enter your comments in the field box labeled ‘Additional Remarks’.

3. Click the ‘Save’ button to save the date entered.

4. The system generates the L28 – Debtor Notice of Filing at LTO.

S81 Land Title Liens (Registration Confirmation)

Screen Label	Description/Instructions
Registration Confirmation
Completed (Registration #)	Select if the lien registration has been completed. The two registration numbers should be entered in the boxes provided. Only displays for Collect Support Agents and System Administrators.
Abandon	Select if the lien registration has been abandoned. Additional remarks are mandatory.
Remarks Only	Select this if you only wish to make comments regarding the file. Additional remarks are mandatory.
Additional Remarks	Enter your comments regarding the status of the lien. Maximum length of 200 characters.
	Click this button to save the changes you’ve made to the file.
	Click this button to return to the ‘S85 – Collection Tools History’ screen.

Possible Error Messages/System Warnings:

ID	Error Messages Description	Action
Registration Confirmation
	File status must be Active to initiate a Land Titles Lien.	Ensure that the correct file number has been entered.
269	Registration Number is mandatory.	Ensure that both of the registration numbers have been entered.
105	Additional Remarks is mandatory	Ensure that when ‘Abandon’ or ‘Remarks Only’ has been selected, that comments have been made in the ‘Additional Remarks’ box.

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REQUEST A POSTPONEMENT

Purposes:

This screen allows MIMS users to file a postponement of an active LTO.

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this panel:

· Call Center Agent

· Collection Agents (RGPU, File Intervention, Compliance 4)

· Compliance Support Agent (only update when confirming)

· Compliance 5 Agent

· MEP Senior Management

· ISO Agent

· SIU Agent

· Supervisor/Team Lead

Helpful Hints:

· Only Collection Support Agents have ability to complete a LTO Postponement.

· Only initiated LTO postponements may be abandoned, confirmed postponements may not be abandoned.

Navigation

Collections à Collection Tool History à LTO

Procedure:

1. Enter the desired MEP file number into the field labeled ‘File Number’ and then click the ‘Get’ button to retrieve the file. After the registration has been confirmed, this update screen will be available (see picture below).

2. Select the appropriate the ‘Postponement’ option.

3. Select the appropriate reason:

· ‘Refinancing – Funds received by MEP’

· ‘Refinancing – Funds not received by MEP’

4. Enter your comments into the field box labeled ‘Additional Remarks’.

5. Click the ‘Save’ button to save the data entered.

S81 Land Title Liens (Postponement)

Screen Label	Description/Instructions
Postponement
Postpone	Select this option if you wish to postpone the lien. Ensure that you select the correct reason.
Discharge	Select this option if you wish to discharge the lien.
Remove	Select this option if you wish to remove the lien.
Remarks Only	Select this option if you wish only to add remarks to the file.
Additional Remarks	Enter your comments regarding the lien. Maximum length of 200 characters.
	Click this button to save the changes you’ve made to the file.
	Click this button to return to the ‘S85 – Collection Tools History’ screen.

Possible Error Messages/System Warnings:

ID	Error Message Description	Action
Postponement
105	Additional Remarks is mandatory	Ensure that when ‘Abandon’ or ‘Remarks Only’ has been selected, that comments have been made in the ‘Additional Remarks’ box.

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CONFIRM POSTPONEMENT

Purposes:

This screen allows MIMS users to confirm a pending postponement of an active LTO.

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this panel:

· Call Center Agent

· Collection Agents (RGPU, File Intervention, Compliance 4)

· Compliance Support Agent (only update when confirming)

· Compliance 5 Agent

· MEP Senior Management

· ISO Agent

· SIU Agent

· Supervisor/Team Lead

Helpful Hints:

· Only Collection Support Agents have ability to complete a LTO Postponement.

· Only initiated LTO postponements may be abandoned, confirmed postponements may not be abandoned.

Navigation

Collections à Collection Tool History à LTO

Procedure:

1. After a postponement has been requested, this screen will appear (see picture below).

2. Select the appropriate confirmation status:

· If ‘Completed’ is selected, ensure to enter the order registration number in the box provided.

· If ‘Abandon’ or ‘Remarks Only’ are selected, ensure that the ‘Additional Remarks’ field box is filled out

3. Enter your comments in the field box labeled ‘Additional Remarks’.

4. Click the ‘Save’ button to save the date entered.

S81 Land Title Liens (Confirm Postponement)

Screen Label	Description/Instructions
Confirmation After Postponement
Completed	Select this option if you wish to complete the postponement of the lien. Ensure to enter the order registration number.
Abandon	Select this option if you wish to abandon the lien.
Remarks Only	Select this option if you wish only to add remarks to the file. Additional Remarks are mandatory if this option is selected.
Additional Remarks	Enter your comments regarding the lien. Maximum length of 200 characters.
	Click this button to save the changes you’ve made to the file.
	Click this button to return to the ‘S85 – Collection Tools History’ screen.

Possible Error Messages/System Warnings:

ID	Error Message Description	Action
Confirm Postponement
269	Notice Registration Number is mandatory.	Ensure that the notice registration number has been entered
105	Additional Remarks is mandatory	Ensure that when ‘Abandon’ or ‘Remarks Only’ has been selected, that comments have been made in the ‘Additional Remarks’ box.

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DISCHARGE/REMOVE LTO

Purposes:

This screen allows MIMS users to file a discharge of a previously filed lien at LTO or remove an LTO from a file.

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this screen:

· Call Center Agent

· Collection Agents (RGPU, File Intervention, Compliance 4)

· Compliance Support Agent (only update when confirming)

· Compliance 5 Agent

· MEP Senior Management

· ISO Agent

· SIU Agent

· Supervisor/Team Lead

Navigation

Collections à Collection Tool History à LTO

Procedure:

1. Enter the appropriate MEP file number and click ‘Get’.

2. Under the ‘Update’ section

· Select ‘Discharge’ option to discharge the lien.

· Select ‘Remove’ option to remove the lien.

3. In the ‘Additional Remarks’ box, enter your comments regarding the discharge.

4. Click the ‘Save’ button to save the changes made.

S81 Land Title Liens (Discharge LTO)

Screen Label	Description/Instructions
Discharge LTO
Discharge	Select this option if you wish to discharge the LTO lien.
Remove	Select this option if you wish to remove the LTO lien.
Additional Remarks	Enter your comments regarding the status of the lien. Maximum length of 200 characters.
Buttons
	Click this button to save the changes you’ve made to the file.
	Click this button to return to the ‘S85 – Collection Tools History’ screen.

Possible Error Messages/System Warnings:

ID	Error Messages Description	Action
Discharge LTO
	No error messages listed.

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CONFIRM DISCHARGE

Purposes:

This screen allows MIMS users to confirm a pending discharge of a previously filed lien at LTO or remove an LTO from a file.

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this screen:

· Call Center Agent

· Collection Agents (RGPU, File Intervention, Compliance 4)

· Compliance Support Agent (only update when confirming)

· Compliance 5 Agent

· MEP Senior Management

· ISO Agent

· SIU Agent

· Supervisor/Team Lead

Navigation

Collections à Collection Tool History à LTO

Procedure:

1. After a request for Discharge/Remove has been made, this screen will appear (see picture below).

2. Enter the appropriate MEP file number and click ‘Get’.

3. Under the ‘Confirmation’ section, select the appropriate status of the discharge request.

· If ‘Completed’ is the selected, the discharge will be approved.

· If ‘Abandon’ is selected, the discharge is no longer pending.

· If ‘Remarks Only’ is selected the status of the discharge has not changed, only remarks are made.

4. Enter your remarks in the field box labeled ‘Additional Remarks’.

5. Click the ‘Save’ button to save the data entered.

S81 Land Title Liens (Confirm Discharge)

Screen Label	Description/Instructions
Registration Confirmation
Completed	Select this option if you wish to confirm the discharge of the LTO lien in place.
Abandon	Select if you wish to abandon the discharge of the LTO lien. Additional remarks are mandatory.
Remarks Only	Select this if you only wish to make comments regarding the file. Additional remarks are mandatory.
Additional Remarks	Enter your comments regarding the status of the lien. Maximum length of 200 characters.
Buttons
	Click this button to save the changes you’ve made to the file.
	Click this button to return to the ‘S85 – Collection Tools History’ screen.

Possible Error Messages/System Warnings:

ID	Error Messages Description	Action
Registration Confirmation
105	Additional Remarks is mandatory	Ensure that when ‘Abandon’ or ‘Remarks Only’ has been selected, that comments have been made in the ‘Additional Remarks’ box.

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VIEW NON-EDITABLE LTO

Purposes:

This screen allows MIMS users to view an LTO record that is no longer editable (i.e. it has been abandoned, discharged or removed).

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this screen:

· All Internal MEP Users

· HR & E

· Legal Services Agent

Navigation

Collections à Collection Tool History à LTO

Procedure:

1. On the ‘S85 Collection Tool History’ screen, enter the appropriate MEP file number into the field provided and click the ‘Get’ button.

2. Click on the ‘Alter Criteria’ button located at the bottom of the screen.

3. The system will take you to ‘S38 History of Collection’ screen, where you check the unmarked box ‘Concluded’ located in the status section of the screen.

4. Click the ‘Apply’ button and the system will return you to the ‘S85 Collection Tool History’ screen where all concluded tools will now be displayed.

5. Click on the appropriate concluded LTO.

6. The system will display the non-editable screen of ‘S81 Land Title Liens’.

S85 Collection Tool History: (Steps 1 & 2)

S38 History of Collection: (Steps 3 & 4)

S85 Collection Tool History: (Step 5)

S81 Land Title Liens (Non-Editable) (Step 6)

Screen Label	Description/Instructions
Non-Editable
Registration Segment
Request Date	Displays the date in which the request for a LTO lien was made.
Requested By	Displays the MIMS user name that requested the lien.
Confirm Date	Displays the date in which the confirmation of the LTO registration was made.
Confirmed By	Displays the MIMS user name the confirmed the lien registration.
Land Titles Office	Displays the land title office.
Registration #	Displays the registration numbers specific to the lien.
Land Title Description	Displays the comments describing the land title.
Discharge Segment
Request Date	Displays the date in which the lien was requested to be discharged.
Requested By	Displays the MIMS user name that requested the discharge.
Confirm Date	Displays the date in which the discharge was confirmed.
Confirmed By	Displays the MIMS user name that confirmed the discharge.
Updates Segment
Request Date	Displays the date in which the update for a LTO lien was made.
Requested By	Displays the MIMS user name that requested the update on the lien.
Confirm Date	Displays the date in which the confirmation of the update to the LTO was made.
Confirmed By	Displays the MIMS user name the confirmed the update was done to the lien.
Registration #	Displays the applicable registration number for a postponement.
Reason	Displays the reason code for why the postponement was made.
Request Date	Displays the date in which the postponement was requested.
Requested By	Displays the MIMS user name that requested the postponement.
Abandon Date	Displays the date in which the postponement was requested to be abandon.
Abandon By	Displays the MIMS user name that abandoned the postponement.
Remarks Segment
Remarks By	Displays the MIMS user name that entered comments
On	Displays the date on which the MIMS user entered comments.
Buttons
	Click this button to go to ‘S38 History of Collection’ screen (this button is only on S85 Collection Toll History screen).
	Click this button to alter the search criteria of collection tools.
	Click this button if you wish to cancel the alteration of your collection tool history search.
	Click this button to save the changes you’ve made to the file.
	Click this button to return to the ‘S85 – Collection Tools History’ screen.

Possible Error Messages/System Warnings:

ID	Error Message Description	Action
Non-Editable
	No error messages associated with screen.

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